Company Quality

The concept of “Company quality” with management and people level focus came to front on the period of 1980s. It was realized by the management that the if all the departments approached quality with an open mind success was possible. This inturn result in the development of quality improvement process.

The company would emphasis mainly on four aspects for quality approach.
1. The elements like controls, job management, adequate processes, performance and integrity criteria and identification of records is consider as one.
2. The competence such as knowledge, skills, experience and qualifications is the next aspect.
3. The elements which are called as soft elements such as personnel integrity, confidence, organizational culture, motivation, team spirit and quality relation ship are considered as another aspect.
4. Infrastructure is also most important aspect.

If any of the aspects is deficient then the quality of the outputs will be at risk.
The approach of the quality management is not limited to any company but it can be applied to any business activity.
Some of the business field that can use the quality improvement process are,
• Design Work
• Administrative services
• Consulting
• Banking
• Insurance
• Computer software
• Retailing
• Transportation
This all the business should comprises a quality improvement process. The quality improvement process is generic in the sense and it can apply to any of theses activites. The quality improvement process establishes a behaviour patter which will in turn help to achieve quality.

This business is in turn supported by quality management practices which can include different number of business systems which are usually concern to the business unit which the activities are to carried out.

In manufacturing and construction activities, these business practices can be equated to the models for quality assurance defined by the International Standards contained in the ISO 9000 series and the specified Specifications for quality systems.
Still in this company quality system, the inspection of the work floor was not controlling. Actual work floor is the reason for the majority of quality problems. This led to the development of the quality assurance and total quality control concepts which are come into being recently.